1. Overview
Dayzy brings together tools for events, memories, planning, family coordination, personal reflection, and related products. Because these tools may involve account details, event details, photos, notes, messages, invitations, and billing activity, this Privacy Policy explains how we collect, use, protect, and share information when you use Dayzy websites, apps, dashboards, forms, checkout pages, product pages, and related services.
This policy applies to My Dayzy and the Dayzy product family, including Moments, Connect, Harmony, Spark, Reflection, Timeless, and related Dayzy pages or services that link to this policy. Some products may show additional notices inside the product when a feature needs more specific privacy information.
2. Information You Provide
We collect information you choose to provide, such as your name, email address, password, account profile details, contact form messages, support requests, product preferences, subscription choices, and communication settings. If you create or manage a Dayzy page, event, invite, plan, memory, journal entry, or shared item, we collect the details needed to save and display that content.
Depending on the product you use, this may include event titles, event dates, venue details, guest names, guest emails, RSVP details, uploaded photos, captions, messages, template choices, notes, reminders, routines, goals, favorites, account settings, and any information you submit through a Dayzy form or dashboard.
3. Content You Upload or Share
Dayzy may store content you upload or share so that the product can work as intended. This can include photos, profile images, event gallery items, messages, page copy, keepsakes, notes, guest contributions, and other user-generated content. Some content may be visible to people you invite, people with a shared link, or people who have permission to view a page.
You are responsible for choosing what you upload and who you share it with. If you invite guests or share a public or private link, those recipients may be able to view or interact with the content according to the settings available for that product or page.
4. Account and Authentication Information
When you create a Dayzy account, we collect and maintain account information so you can sign in, access connected Dayzy products, manage subscriptions, and use dashboards across the Dayzy network. Account information may be shared across Dayzy products so that one account can work consistently on multiple Dayzy sites.
We may use cookies, session tokens, authentication logs, password reset tokens, and similar technical data to help keep your account available and secure. If Dayzy offers third-party sign-in options, the third-party provider may share basic profile or email information with us so we can create or connect your Dayzy account.
5. Guest, Invitee, and Recipient Information
If you use Dayzy to invite guests, share event pages, collect RSVPs, send links, or coordinate with family and friends, we may process information about those people on your behalf. This can include names, email addresses, invitation status, RSVP responses, guest messages, and uploaded guest photos.
We use this information to deliver the requested Dayzy features, such as sending or managing invitations, displaying guest lists to authorized hosts, collecting participation details, and helping hosts manage event or page activity.
6. Information Collected Automatically
When you visit or use Dayzy, we may automatically collect technical and usage information. This can include IP address, device type, browser type, operating system, referring page, pages viewed, approximate location derived from technical signals, cookie identifiers, session information, and interactions with site features. If you accept analytics, those interactions may include product selection, signup completion method, and opening a product from your Dayzy dashboard; these events exclude your email address, form entries, and private product content.
We use this information to operate the site, troubleshoot issues, understand usage patterns, measure performance, improve product design, prevent abuse, protect accounts, and keep Dayzy reliable.
7. Cookies and Similar Technologies
Dayzy uses cookies and similar technologies to keep the site working, remember preferences, maintain sign-in sessions, store cookie consent choices, support security features, and understand how visitors use the site. Some cookies are necessary for the site to function, while others help us improve the experience.
You can accept analytics or use required storage only from Dayzy's cookie notice, then change that choice from Cookie choices in the site footer. Your browser can also block or delete storage. Some Dayzy features may not work correctly without required storage, including sign-in, account dashboards, saved preferences, checkout flows, and product-specific tools.
8. How We Use Information
We use information to provide and improve Dayzy products, create and maintain accounts, process contact requests, send account or product communications, manage subscriptions, process checkout activity, display user content, support invitations and sharing, respond to support requests, and protect the security of Dayzy services.
We may also use information to personalize your experience, remember product settings, improve templates and workflows, detect misuse, enforce terms, debug technical problems, measure product performance, comply with legal obligations, and develop new Dayzy features.
9. Payments, Subscriptions, and Billing
If you purchase a Dayzy plan, start a subscription, update billing, or manage a payment method, payment and billing information may be processed by third-party payment providers such as Stripe. Dayzy does not need to store full payment card numbers to process standard subscription payments.
We may store billing-related information such as your plan type, subscription status, Stripe customer ID, subscription ID, checkout session ID, billing email, renewal or cancellation status, and payment status so we can show your account access correctly and help with billing support.
10. Contact and Support Requests
When you contact Dayzy, we use the details you provide to review your question, route it to the right person, respond by email, investigate account or product issues, and maintain a reasonable record of the request. Support records may include your contact information, account email, product name, page URL, message content, and related troubleshooting details.
Providing complete details helps us support you faster. For account, privacy, billing, or product questions, include the product name and the email address connected to your Dayzy account when possible.
11. Sharing Information With Service Providers
We may share information with service providers that help us operate Dayzy. These providers may support hosting, data storage, email delivery, analytics, payment processing, security, customer support, file storage, media delivery, backups, logging, and product operations.
Service providers are expected to use information only as needed to provide services to Dayzy or as otherwise permitted by law. We do not sell your personal information as a core part of the Dayzy service.
12. Sharing Directed by You
Some Dayzy products are built for sharing. If you publish a page, send an invitation, share a link, invite guests, or allow guest contributions, information may be visible to the people you choose to share with or to anyone who receives access through a link or permission setting.
Review your sharing settings and links before sending them. If someone else forwards a link or captures content you shared with them, Dayzy may not be able to control how that recipient uses or redistributes the information.
13. Legal, Safety, and Security Uses
We may access, preserve, or disclose information when we believe it is reasonably necessary to comply with law, respond to legal requests, enforce our terms, protect Dayzy, prevent fraud or abuse, investigate security issues, protect users, or respond to emergencies.
We may also use account and technical information to detect suspicious activity, rate limit abuse, protect forms and uploads, prevent spam, and maintain the integrity of Dayzy products.
14. Data Retention
We keep information for as long as needed to provide Dayzy, maintain accounts, support active products, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and keep reasonable business records. A signed-in app deletion request deactivates the account immediately and can be cancelled for 30 days. At the end of that period, associated active data is erased across Dayzy products.
Required billing, fraud-prevention, security, legal, and audit records may be retained, and deleted data may remain in restricted backups until the backup cycle completes.
15. Android Diagnostics and Analytics
For adult users, the Android app may use Firebase Crashlytics for crash and reliability reporting. Reports may include app version, device model, operating system, and diagnostic traces. Crashlytics collection stays disabled for users in a minor age band. Dayzy does not intentionally include journal text, messages, media details, health notes, names, or other saved content.
For adult users, Firebase Analytics remains off until you enable anonymous usage sharing in the app. It remains unavailable for minor accounts. Approved events describe screens and feature actions without user content.
16. Notifications and Community Safety
Dayzy stores notification preferences, delivery records, content reports, blocks, and moderation decisions needed to provide alerts and operate shared Moments and Connect spaces safely. Blocking is enforced in both directions for messages, calls, and invitations.
17. App Subscription Links
Subscription purchase and management remain on My Dayzy. An eligible Google Play installation may provide a short-lived external-transaction token when opening My Dayzy; Dayzy places it in Stripe metadata and reports qualifying completed transactions to Google as required by the program.
18. Your Choices and Requests
You may contact Dayzy to ask about your information, request corrections, request deletion, unsubscribe from certain communications, or ask for help with privacy settings. Some account and product settings may also be managed directly from your dashboard.
We may need to verify your identity before acting on certain requests. If your request involves content connected to another user, an event host, a guest, a billing record, or a shared page, we may need additional information to review it properly.
19. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, and alteration. These safeguards may include access controls, authentication, limited administrative access, secure service providers, backups, and monitoring.
No website, app, or online service can guarantee perfect security. You can help protect your account by using a strong password, keeping your login information private, signing out on shared devices, and contacting us if you believe your account has been accessed without permission.
20. Age, Guardian Approval, and Younger Users
Dayzy accounts are for users age 13 and older, subject to any higher age required by local law. The app asks for a date of birth through a neutral age screen but keeps only an age band after calculating eligibility; Dayzy does not store the entered birth date on its servers.
For users ages 13 through 17, Dayzy may store the minor age band, a guardian email address, approval status, approval timestamps, and the safety choices needed to control social features. Social, messaging, calling, invitation, guest, and shared-content features stay unavailable until the guardian completes a verified email approval and the minor acknowledges the in-app safety reminder. Diagnostics, analytics, personalized advertising, and push-token registration are disabled for minor accounts.
A guardian can ask Dayzy to review or withdraw approval by contacting us. Users under 13 may not create a Dayzy account.
21. International Use
Dayzy is operated from the United States. If you access Dayzy from outside the United States, your information may be processed in the United States or other locations where our service providers operate. Privacy laws may differ from those in your location.
22. Changes to This Policy
We may update this Privacy Policy as Dayzy changes, as products are added, or as legal and operational requirements evolve. The updated date above shows when the latest version was posted. If changes are material, we may provide additional notice where appropriate.
23. Contact Dayzy
For privacy questions, data requests, or concerns about how your information is handled, contact the Dayzy team through the Contact page. Please include the product, account email, page, or request type connected to your message so we can review it efficiently.